Return

Returned items must comply with our returns policy:

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
  • Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
  • When trying on footwear, please take care not to mark the soles or damage the shoe box.
  • If an item has a security tag or brand tag attached, it must be returned with the tag in its original position.
  • Beauty and cosmetic products must be returned unopened and unused, with the seals of any packaging still intact.
  • Hosiery, lingerie and swimwear items must be returned with the hygiene seals attached and in unopened and undamaged product packaging, where applicable.
  • Lingerie and swimwear must only be tried on over your own undergarments. We will not accept any returns that have been worn or are soiled.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
Please email us on info@wardrobejunction.com with reason to return, will reply back with an address the product to be return.
Your returned item must arrive at the given address no later than 14 days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.


Refunds

Once your return has been received and accepted, your refund will be completed via the original payment method, excluding the delivery costs if any. We’ll keep you updated every step of the way.
If you choose, we can issue your refund as Wardrobejunctioncredit, the amount will be effortlessly apply at checkout the next time you shop with us.
If you have any further questions you can contact our team at info@wardrobejunction.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wardrobejunction.com

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